Tenants

We give you peace of mind

When you rent a property through Benchmark Lettings you can expect friendly, professional service. All aspects of the letting process are clearly explained, giving you peace of mind and confidence in the work that we do.

We provide reliable and timely repair services. You can expect to be fully informed and respected.

Tenants will receive a yearly “Winter Warmer Letter” advising on how to keep safe and warm over the winter months including general maintenance guidelines such as how to re-pressure your boiler and take note of your property stop clock location, etc.

This letter will include the Benchmark password that will allow tenants to click on the Emergency/Non-Emergency Procedures link below to identify what is considered an emergency and what is not, as well as advise on how to use our out-of-hours emergency service.

Emergency/Non-Emergency Procedures (use the password to access – for tenants only)